Letter to Second Life Residents by M Linden.......

In a letter to residents posted on the Secondlife blog M(ark) Linden tells us about the advancements he has seen and we have felt.
These things are important to residents and without looking any deeper or reading meanings into the timing of the letter it certainly reads as a pacification for residents:

'Our growth has come at a cost which you felt, and still feel - platform stability, viewer performance, lag, inventory management, etc. It’s important for you to know that we are ALL OVER these problems and that we’re making progress.'

With the longest RC cycle still ongoing it seems that at least they are internally working on the stability issues before forcing an unstable client on the users:
'Our next viewer, when it comes in full release, will offer a much better inworld experience. With more than 50 crash fixes, you’ll have fewer viewer failures and we’ve fixed some irritating elements in the interface. '

Also attempts to make usability a bigger priority, at present a massive majority of new users never last past their first hour due mainly to the complexity of the secondlife platform and the huge learning curve.
One of the problems with this is of course the more residents who stay the more lag and stability issues we all face. I would think that making the platform stable should be the ONLY priority for Linden labs right now. Without stability we are losing great content creators and replacing them with newbies without a clue. This will also have a huge impact on the inworld economy in the long term.

Further in the comments M responds to a lot of questions on the land issues:
'M here. Thank you for your kind words and comments and also for sharing your concerns. One topic mentioned several times in your comments was Land. Land is an integral part of the inworld economy and one we are taking active steps now to improve. We are putting new processes in place to allow for more thoughtful product planning, management and support specifically focused on Land.'

On the whole though the stability issues are getting better for the majority (fingers crossed) and communication seems to be on the up too, so the letter is positively received. Of course you will always get the jaded everyone needs to read between the lines.

So now we know M can talk the talk only time will tell if he can also walk the walk.
Dana

Source: Secondlife.com

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