Eye on the blog

Well good news and bad news - typical of LL as we have seen!

To start with the good news (to an extent):

Second Life Grid Status Reports

Are you following the Second Life Grid Status Reports? If your business, your event, or your time with friends may be impacted by the Grid Status, we want you to have all the information we can get you, as quickly and easily as possible.
We’ve been posting Status Updates mixed in with a variety of posts on other topics. We realize that many of you don’t want to have to hunt through the blog for needed Status information, so in an effort make it easier for you, we’re following the tech industry standard and moving that information to a Status page.
Starting today, we’ll be collecting all the Second Life Grid Status Reports onto that one page. Now, you can check for an update without having to scan through all the other blog posts.
You can also subscribe to updates on your mobile phone using Twitter, or with an RSS reader.
Yep, get your Second Life Grid Status Reports, wherever you go.


Now this sounds like a great idea, but lets look a little deeper;

For a start it means a cleaner blog for the Lindens to show off to corporate business no more long posts with angry Residents comments filling up the page.

Then, of course, it takes away the ability to comment on the issue posted:

Yesterday I DID get an inworld message saying there was a problem with some accounts associated with one of the inventory databases; great, actual warning inworld! problem was an hour later, after a bad crash, I could not log back in so off I toddled to the blog to see what was happening - nope not there - ok, off to the grid status page : [05.51 AM RESOLVED] Logins should be restored for all affected accounts. It may take some time for things to return to normal as the system catches up and everyone starts logging back in, but they are back online. -Chiyo

Resolved??? um no..........

This was then at 06.25 hmmmmmmm...............

So what can I do? Answer NOTHING, there is no way to communicate that no the issue is not resolved and to be perfectly honest I couldn't be bothered to go through support and get a load of pre-printed pages telling me my firewall was blocking SL (this is what happened last time) so I just gave up for the day!

So in conclusion having up to date easy to find grid status - great idea, one place to find out whats happening, unfortunately most people find out more from Resident comments on grid status than from the actual posts saying [RESOLVED] they usually aren't.
The comments have been removed also effectively striking the Residents dumb, there is no recourse and no feedback here so what APPEARS to be better communication and easier to find info is actually the opposite.
Dana

UPDATE:
"As for the harsh things some of you are expressing, I’m sorry you’re frustrated. We are indeed trying to get comments enabled on the Status page."
A single click of a button turns on comments Katt - I am disappointed

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