Frank Ambrose (FJ Linden) introduces himself on the Blog:

"Hello, I’m Frank Ambrose, the Senior VP of Global Technology, and I’d like to take this opportunity to let you know about some of the work we’re doing on the Second Life Grid.
By way of introduction, I’m a recent hire here at the Lab, having joined to lead our global technology team. Specifically I’ll be focused on grid infrastructure and our stability initiatives. As noted in the press release, I come to the Lab from many years at AOL (and prior to that MCI), where I experienced the kind of explosive growth, global scale and inherent stability challenges we face here at Linden Lab.
More than anything else, my tenures at those companies taught me the direct relationship between platform stability and user experience. I’m looking forward to applying that lesson, and a host of others, as we work to maintain, build and improve this complex virtual world. I am keenly aware of the pain that any service outage can cause and am both excited and confident that Linden Lab has focused the right resources to achieve this critical objective.

Given the complexities in our architecture, our stability efforts span many individual areas, most of which were detailed by Ian Linden’s May posting. Some areas will be addressed through short-term initiatives, while others will require significant re-architecture, software changes and new physical hardware. Throughout it all, we’re committed to making the transition to a more stable world as seamless and transparent to you as possible. To that end, members of my team will be using the blog regularly to provide updates on plans and progress towards meeting our stability goals."

Read the full introduction HERE

The main point seems to be that Linden Lab are working on stability - but we have all heard that before, right? So let's sit and watch the fun begin as the recent, fairly stable, grid gets pulled apart in the hopes of finding a long term solution.

"One of my initial observations is that many components of the infrastructure are “over engineered.” That’s not a criticism, its just a fact.

There are a lot of reasons for this and we’ve already taken steps to remove some complicated code that was deployed and contributed to some of our recent instability. It was designed with the right intentions, but just didn’t deliver.
Finally, I want to restate that we are committed to fix the grid. It’s my singular focus. But I also know that words are cheap and we need to start delivering on these promises.

If my days at AOL taught me anything, its to have a thick skin, and sense of humor. Whatever the comments may be, I’d much rather have an active group of passionate residents (frustrated as they may be), than a silent, disengaged group."

Great start FJ keep up the communication, good and bad news, and the residents will help you as much as they can!

Dana

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