Opinions: by Dana

Today LaurapLinden posted 'More on trademarks' this I must say is an improvement on previous posts, but she reiterates to write to them with direct questions, this I must say I have personally done and the answer? Go back and look at the FAQs, so obviously not a good idea. Basically unless you can afford a trademark attorney wait for the cease and desist.I won't go into what is said clarified or otherwise you can just as easily read it here, the one thing that struck me though is the level of unhappiness of most of the SL™ residents not only with the trademark/branding issues but overall.Grid stability according to Linden Lab® is better with the roll out of Havok4, this is not the impression that most of us get.Content theft is another major concern and the lack of action by Linden Lab on this issue is galling to say the least when they are working so hard to protect their own interests, but, leaving content creators out in the cold to fight their own battles.According to their own metrics the economy is growing with more Lindens being spent, a 33% increase since the gambling ban. I would love to know where? Most business owners are distraught with the grid problems preventing businesses from running to a profit - stale transactions, items not delivered, payments not received etc........Events are on a downslide as clubs and venues reign in, keeping the bare minimum to keep going. Most events are problematic, even the remembrance day was marred by grid downtime and login failures.Again according to the metrics there are more residents than ever, are they true figures? We can all fly around to most places that look busy and find the BOTS sitting up on a platform or buried in a hole under the ground. These bots are the bain of many residents bumping places up in search falsely and causing lag for anyone in the region, but it makes the total resident number look good for the Lindens so of course they will not stop them and all calls for something to be done about them will fall on deaf ears - Why would they stop something that makes their figures look good?I hear more and more about other options, residents looking for open source alternatives - why?Have Linden Lab lost all the confidence of the residents to that extent?We all know now that Linden Lab is a business and SecondLife is a business, that it was created by the residents for them, that the content creators and people made it what it is does not matter, more and more people feel left out in the cold by a corporate business.Once upon a time the Lindens worked with the residents to created a wonderful world, now Linden Lab appears to be grabbing at anything it can to keep afloat amongst all the bad RL press and PR decisions.Today will also see the opening of I-World island. What is I-World?"Part of our support structure here at Linden Lab is a dedicated customer team called I-World. This team answers support tickets and live chats from residents who are experiencing some difficulties or looking for guidance with in-world issues. Some of you may be aware of us from your contact via the Support page but most of you will probably never have heard about us.We help to ensure that your in-world experience goes as smoothly as possible by providing answers where we can and getting our technical colleagues to perform their magic where we can’t. We know there are things that sometimes don’t work so well in SL…things that get you down. We’re sorry that they happen, they get us down too and we want to get them resolved as quickly as you do."I think they will be kept very busy with mobs of angry residents, is it any wonder the Lindens keep away? Every blog post is accompanied by complaints and anger from residents who just want stability, to play and love and learn in an environment that works the way it was intended.'RESOLVED' - How many times do we see that only to try to purchase something and have it fail? How many times have we been logged out and spent an hour trying to log back in to that important meeting only to find a blog post an hour later saying 'logins are closed'?How much more does it take for Linden Lab to realise they have lost the confidence and trust of most of the residents? Linden was once seen as a company that cared, that wanted to help residents to create something unique and wonderful a SECONDLIFE, now it seems that goal has been achieved with the help of all the fantastic content creators, scipters and residents, so does that mean Linden Lab can now just act like GODS and do what they like with it?Seems that way to many.........................Dana

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