Looks like its gonna be a bumpy weekend for Residents!

Rolling Restart to deploy server version 1.24.5, Wed-Fri, Sep 10-12
We will be deploying server version 1.24.5 to Second Life this week. This version includes no new major features, but fixes bugs with the current 1.24.4 server that is on Second Life. More details of what’s been changed can be found on the Second Life Wiki’s release notes page for 1.24.
This rolling restart will follow our usual three-stage deploy:
Wed, 09/10, 9pm : A pilot group of ~3000 regions will be restarted.
Thu, 09/11, 5-9am : Half of Second Life will be restarted.
Fri, 09/12, 5-9am : The remainder of Second Life will be restarted.
As with all rolling restarts, each region will receive warnings starting 5 minutes before they are restarted. No region should stay down more than 10 or 20 minutes; if your region stays down longer than 20 minutes, please contact support.
Further discussion of the 1.24.5 server deploy can be found in this thread in the Second Life forums.

Server Crash Affecting Logins
[6:59 AM Pacific] One of our main infrastructure servers has suffered a crash. This will result in various in world problems as well as failed logins. Our technicians are working on damage control and we hope to have things back to normal and logins fully restored shortly.

Prospero Linden
The problems we had before (an hour or two ago) were not due to the rolling restart. A technician in our datacenter hooked up a cable, and somehow a network loop was created. We figured out what was going on pretty quickly, and asked them to disconnect the cable. In the mean time, however, there was a fair amount of chaos. We're not sure exactly how the cable was connected incorrectly...............
In case you didn't see it on the status blog -- we're postponing this morning's rolling restart, as we have one more bug fix that's going to go in. Assuming all goes well, we'll redo the pilot roll later this morning, and then will do a Thursday Night / Friday Morning half-and-half roll of the entire grid.

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Eye on the blog

Well good news and bad news - typical of LL as we have seen!

To start with the good news (to an extent):

Second Life Grid Status Reports

Are you following the Second Life Grid Status Reports? If your business, your event, or your time with friends may be impacted by the Grid Status, we want you to have all the information we can get you, as quickly and easily as possible.
We’ve been posting Status Updates mixed in with a variety of posts on other topics. We realize that many of you don’t want to have to hunt through the blog for needed Status information, so in an effort make it easier for you, we’re following the tech industry standard and moving that information to a Status page.
Starting today, we’ll be collecting all the Second Life Grid Status Reports onto that one page. Now, you can check for an update without having to scan through all the other blog posts.
You can also subscribe to updates on your mobile phone using Twitter, or with an RSS reader.
Yep, get your Second Life Grid Status Reports, wherever you go.


Now this sounds like a great idea, but lets look a little deeper;

For a start it means a cleaner blog for the Lindens to show off to corporate business no more long posts with angry Residents comments filling up the page.

Then, of course, it takes away the ability to comment on the issue posted:

Yesterday I DID get an inworld message saying there was a problem with some accounts associated with one of the inventory databases; great, actual warning inworld! problem was an hour later, after a bad crash, I could not log back in so off I toddled to the blog to see what was happening - nope not there - ok, off to the grid status page : [05.51 AM RESOLVED] Logins should be restored for all affected accounts. It may take some time for things to return to normal as the system catches up and everyone starts logging back in, but they are back online. -Chiyo

Resolved??? um no..........

This was then at 06.25 hmmmmmmm...............

So what can I do? Answer NOTHING, there is no way to communicate that no the issue is not resolved and to be perfectly honest I couldn't be bothered to go through support and get a load of pre-printed pages telling me my firewall was blocking SL (this is what happened last time) so I just gave up for the day!

So in conclusion having up to date easy to find grid status - great idea, one place to find out whats happening, unfortunately most people find out more from Resident comments on grid status than from the actual posts saying [RESOLVED] they usually aren't.
The comments have been removed also effectively striking the Residents dumb, there is no recourse and no feedback here so what APPEARS to be better communication and easier to find info is actually the opposite.
Dana

UPDATE:
"As for the harsh things some of you are expressing, I’m sorry you’re frustrated. We are indeed trying to get comments enabled on the Status page."
A single click of a button turns on comments Katt - I am disappointed

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