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Thursday, November 19, 2009

Eye on the Blog: Lindens "to Retire the Current Mentor Volunteer Program"

Upcoming changes

The company has decided the time to evolve and grow as a volunteer community has come. While the official Mentor Volunteer Program has been an extremely valuable endeavor, its sheer size has made it increasingly difficult to support, and we need to reallocate our resources at the Lab for other Resident-focused programs. We've decided to retire the current Mentor Volunteer program—launching new opportunities for expanded volunteerism within Second Life.

For more information about the close of the Mentor Volunteer Program, please take a look at our FAQ.

We're sad to see the Mentor Volunteer Program go, but we're also excited about new opportunities! Now is the time participate in new offered programs, create your own programs or groups, or simply volunteer on an individual level. On our end, Linden Lab will work even harder to create the framework that highlights your efforts and supports the efforts of even more volunteers—heralding in a more sustainable and more creative phase of volunteerism. Rest assured that we will always want and appreciate volunteers in Second Life!

Announcing two new programs!
Linden Lab is focused on building robust volunteer programs in collaboration with the Residents of Second Life. Not only do we plan to help support their amazing work, but we also want to increase the visibility of their contributions for other Residents to enjoy.

If you're looking to volunteer, here are two Linden-supported programs that might interest you:

1. Second Life Answers. Residents submit questions and other Residents answer them—it's both simple and awesome at the same time. With over 200,000 page views, the Second Life Answers Beta has been a huge success, thanks to our Residents who participated by sharing knowledge, guidance, and friendly support on a wide range of topics in multiple languages. As Second Life Answers continues to grow, it will become even more effective as it attracts even more questions from Residents and more knowledge from our volunteers.

2. Coming Soon: The Resident Help Network (RHN) Beta! This program, which is expected to launch in about a week, will highlight the “best of the best” Resident-run help groups. There's a lot of great information out there among different help groups, and this network is designed to help our Residents find what they need. To apply to be part of the network, help groups must meet a high standard for helping new Residents, maintain over 50 active members, have an established history, produce documentation on how they help, and submit three Resident testimonials. There are more criteria for applicants, which you will be able to read when the blog and wiki information is available at launch. The accepted RHN groups will be listed on the website, featured inworld, and help shape future new Resident experience. We also hope to have an inworld Resident Help Network Fair early next year, so you and other Residents can learn more about the first groups accepted into the network.

Read more in the complete blog post by Lexie Linden Here.

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